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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerycho Wyatt

November 14, 2024

5  out of  5
rating by Jerycho Wyatt
"Jonathan London was very knowledgeable and helpful in giving me a quote on vehicle insurance and got me set up with the best premium and coverage quickly."
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Kimberly Bailey

November 7, 2024

5  out of  5
rating by Kimberly Bailey
"Bryann was so kind, professional and knowledgeable. I would definitley recommend this office for all your insurance needs. Their office is beautiful as well! Thanks again Bryann for making a daunting task of finding auto and homeowners insurance enjoyable!"
We responded:
"Thank you, Kimberly! We're thrilled to hear that Bryann provided such excellent service and made your experience enjoyable. Your recommendation means a lot to us. We appreciate your kind words about our office as well."
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Lafayette lemon

November 6, 2024

5  out of  5
rating by Lafayette lemon
"⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Bryann Burton at State Farm, and I couldn't be happier with the experience! From the moment I asked for a quote, she made me feel welcome and valued. Bryann took the time to understand my needs and answered all my questions with patience and expertise. Not only did I get a great deal on my auto insurance, but Bryann also explained the details of my policy in a way that was easy to understand. I appreciated the personalized service and the follow-up to ensure I was satisfied with my coverage. If you’re looking for an insurance agent who truly cares about their clients and goes above and beyond, look no further than Bryann Burton at State Farm. Highly recommend!"
We responded:
"Thank you, Lafayette, for your kind words about Bryann. We're thrilled to hear about your positive experience and satisfaction with your auto insurance. Your recommendation means a lot to us. We're here to help whenever you need us!"
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Joni Hollman

November 1, 2024

5  out of  5
rating by Joni Hollman
"Jared was great, he made switching insurance fast and easy and saved me money. Highly recommend"
We responded:
"Thank you for your kind words! We're thrilled to hear that Jared made your insurance switch seamless and helped you save money. Your recommendation means a lot to us."
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Cooper Knox

October 30, 2024

5  out of  5
rating by Cooper Knox
"Braylee is extremely helpful and is very knowledgeable. We have been looking for another insurance company and she is the main reason we chose State Farm."
We responded:
"Thank you, Cooper, for your kind words about Braylee. We're thrilled to hear that her knowledge and helpfulness influenced your decision to choose State Farm. We look forward to continuing to meet your insurance needs."
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traniel pride

October 29, 2024

5  out of  5
rating by traniel pride
"Way to go Jared, you did a good job at taking my money, I just couldn’t say no when you saved me over $100 a month on car insurance. :)"
We responded:
"Thank you, Traniel! We're thrilled to hear that Jared was able to help you save on your car insurance. Your satisfaction is our priority, and we appreciate your positive feedback."
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suri sanchez

October 28, 2024

5  out of  5
rating by suri sanchez
"very kind and profesional agents you guys help me a lot"
We responded:
"Thank you for your kind words and the 5-star rating! We're delighted to hear that our team was able to assist you effectively. Your satisfaction is our top priority."
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Chantall Watkins

October 28, 2024

5  out of  5
rating by Chantall Watkins
"Excelente atención! Muy paciente y dedicado. Se tomó el tiempo de traducir todo lo que necesitaba saber del inglés al español. Por más asesores así! 👏 Gracias."
We responded:
"Thank you, Chantall, for your kind words! We're delighted to hear that you appreciated our dedicated and patient service. Ensuring clear communication is important to us, and we're glad we could assist you effectively. Your feedback means a lot!"
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Cynthia Torres

October 28, 2024

5  out of  5
rating by Cynthia Torres
"I recently switched to State Farm, and Bryann made the entire process incredibly easy and enjoyable. Her customer service was exceptional—she took the time to help me explore my best options and ensured I felt comfortable with my choices. I truly appreciated her support and expertise throughout. Highly recommend working with her!"
We responded:
"Thank you, Cynthia, for your kind words! We're thrilled to hear that Bryann provided exceptional service and made your transition to State Farm smooth and enjoyable. Your recommendation means a lot to us. We're here to support you with all your insurance needs!"
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Shay Tartt

October 28, 2024

5  out of  5
rating by Shay Tartt
"Ryan McDonald was wonderful on helping me get insurance. He was nice and polite and very detailed about my options He got me an excellent price for two vehicles. I highly recommend going through him."
We responded:
"Thank you, Shay, for your kind words and recommendation! We're thrilled to hear that our team provided you with excellent service and detailed information. It's great to know you’re satisfied with your coverage and pricing. We appreciate your trust in us!"
Profile photo of Bryann Burton

Bryann Burton

October 18, 2024

5  out of  5
rating by Bryann Burton
"Amazing team of people! You won't find a better agency to help you protect what matters most! Honest, local, and knowledgeable!"
We responded:
"Hey Bryann! Thanks a lot for the awesome review! We're so glad you feel that way about our team and our service. If you ever need anything, we're here for you! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Chanthini Connor

October 16, 2024

5  out of  5
rating by Chanthini Connor
"I enjoyed my customer experience with Johnathan. He was forthright in helping me understand the comparison of my insurance plans. What benefited me most is he listen to my needs guided me in what plans with State Farm would work best which not only reduced my automobile insurance, I added renters insurance and saved money. The reason this occurred is because he addressed my needs and didn't do a typical sales gimmick to increase his profits. Thank you Johnathan for serving the customer and demonstrating excellent product knowledge and attending to what can actually help drivers."
We responded:
"Thank you, Chanthini, for your kind words. We're thrilled to hear about your positive experience with Johnathan. It's great to know he was able to address your needs and help you save money. We appreciate your feedback and your trust in us!"
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Scott Eagan

October 15, 2024

5  out of  5
rating by Scott Eagan
"Everyone in the office was very polite and helpful and has helped me and every one of the needs that I have needed"
We responded:
"Thank you, Scott, for your kind words! We're delighted to hear that our team was able to assist you with all your needs. Your satisfaction is our top priority, and we appreciate your positive feedback."
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Travis Nixon

October 3, 2024

5  out of  5
rating by Travis Nixon
"Jonathan did an awesome job, very straight forward, honest and consistent with response times."
We responded:
"Thank you, Travis, for your kind words about Jonathan. We're thrilled to hear that he provided you with straightforward, honest, and timely service."
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Amit Baruch

September 25, 2024

5  out of  5
rating by Amit Baruch
"Ryan and his team were great! Jonathan responded quickly, even while out of the office on vacation. They found a great insurance policy for our rental property and saved us a ton of money in the process. They were easy to work with, and took care of everything from their end - so we didn't need to go through any hassle with our loan servicing company to switch policies. Highly recommend!!"
We responded:
"Amit, we really appreciate the kind words! Jonathan is great at what he does, and I’m happy you were able to experience that first hand! We really appreciate the opportunity to take care of your insurance! Ryan McDonald "
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George Monard

September 16, 2024

5  out of  5
rating by George Monard
"Braylee was wonderful and efficient! Thanks State Farm Insurance!"
We responded:
"Thank you, George! We're glad Braylee could assist you efficiently. Your positive feedback means a lot to us. If you need anything else, feel free to reach out. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Amanda Bailey

September 13, 2024

5  out of  5
rating by Amanda Bailey
"Jonathan was very helpful with getting our new quotes and getting them done very fast."
We responded:
"Amanda, thank you for your wonderful review! I'm glad to hear that Jonathan was able to assist you quickly and efficiently with your new quotes. We appreciate your feedback and are here for any future needs you may have. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Monica Jones

August 22, 2024

5  out of  5
rating by Monica Jones
"What can I say ! Ryan McDonald was a great agent . He took care of all my insurance needs and answerd all of my questions I had. Thank you State Farm Ryan McDonald and team!!! 5 stars !!!"
We responded:
"Monica, thank you for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Ben Hooper

August 15, 2024

5  out of  5
rating by Ben Hooper
"Super customer service. Charlee (receptionist) very friendly and helpful in directing me to whom I needed to speak when I gave her the reason for my call."
We responded:
"Hey Ben, Thanks a lot for the awesome review! I'm glad Charlee could help you out and make your experience a positive one. If you need anything else, feel free to reach out anytime. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Kendra Wolff

August 15, 2024

5  out of  5
rating by Kendra Wolff
"Charlee Butcher is the first person I came in contact with while shopping around for insurance. She is very knowledgeable and friendly! I look forward to doing business with her in the future."
We responded:
"Hey Kendra, Thanks for the awesome review! I'm glad Charlee was able to help you out and make a great impression. She's definitely knowledgeable and friendly! We look forward to doing business with you too. If you need anything, feel free to reach out! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Alfred Lisan

August 12, 2024

5  out of  5
rating by Alfred Lisan
"Bryann was very helpful and went above and beyond to help us."
We responded:
"Thanks, Alfred, for the awesome review! I'm really glad Bryann could help you out and go the extra mile. If you need anything else, we're here for you! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Brielle Miller

August 6, 2024

5  out of  5
rating by Brielle Miller
"I’m so grateful to Bryann for helping me out and getting everything resolved!!"
We responded:
"Hey Brielle, I'm so glad Bryann could help you out and get everything resolved!! Thanks for sharing your experience! If you need anything else, we're here for you. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Courtney Hollis

August 6, 2024

5  out of  5
rating by Courtney Hollis
"Bryann was easy to work with, answered all of my questions and made the insurance process understandable! 10/10 recommend"
We responded:
"Hey Courtney, thanks a bunch for the awesome review! I'm glad Bryann could make the insurance process easy and understandable for you. If you ever have more questions or need assistance, we're here to help! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Kevin Hollis

August 5, 2024

5  out of  5
rating by Kevin Hollis
"Bryann answered all my questions and was a great help."
We responded:
"Kevin, I'm so glad Bryann could help you out and answer all your questions! If you need anything else, feel free to reach out anytime. Thanks for the awesome review! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Jana WElls

July 26, 2024

5  out of  5
rating by Jana WElls
"I have to say when I switched to State Farm was one of the smartest things I could do. I had been with another provider for about 3 years, and it was the worst and very expensive. Now my insurance premiums have gone down so I can now afford to have life insurance. Thank you so much for all y’all’s help with switching. Have a great day"
We responded:
"Hey Jana, I'm so happy you made the switch to State Farm and that you're satisfied with the lower premiums! It's great to know that you can now afford life insurance too. Thanks for sharing your experience and for your kind words. If you ever need anything else, feel free to reach out. Have an awesome day! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"