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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Jones

August 22, 2024

5  out of  5
rating by Monica Jones
"What can I say ! Ryan McDonald was a great agent . He took care of all my insurance needs and answerd all of my questions I had. Thank you State Farm Ryan McDonald and team!!! 5 stars !!!"
We responded:
"Monica, thank you for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Ben Hooper

August 15, 2024

5  out of  5
rating by Ben Hooper
"Super customer service. Charlee (receptionist) very friendly and helpful in directing me to whom I needed to speak when I gave her the reason for my call."
We responded:
"Hey Ben, Thanks a lot for the awesome review! I'm glad Charlee could help you out and make your experience a positive one. If you need anything else, feel free to reach out anytime. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Kendra Wolff

August 15, 2024

5  out of  5
rating by Kendra Wolff
"Charlee Butcher is the first person I came in contact with while shopping around for insurance. She is very knowledgeable and friendly! I look forward to doing business with her in the future."
We responded:
"Hey Kendra, Thanks for the awesome review! I'm glad Charlee was able to help you out and make a great impression. She's definitely knowledgeable and friendly! We look forward to doing business with you too. If you need anything, feel free to reach out! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Alfred Lisan

August 12, 2024

5  out of  5
rating by Alfred Lisan
"Bryann was very helpful and went above and beyond to help us."
We responded:
"Thanks, Alfred, for the awesome review! I'm really glad Bryann could help you out and go the extra mile. If you need anything else, we're here for you! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Bryann Burton

August 6, 2024

5  out of  5
rating by Bryann Burton
"Amazing team of people! You won't find a better agency to help you protect what matters most!"
We responded:
"Hey Bryann! Thanks a lot for the awesome review! We're so glad you feel that way about our team and our service. If you ever need anything, we're here for you! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Brielle Miller

August 6, 2024

5  out of  5
rating by Brielle Miller
"I’m so grateful to Bryann for helping me out and getting everything resolved!!"
We responded:
"Hey Brielle, I'm so glad Bryann could help you out and get everything resolved!! Thanks for sharing your experience! If you need anything else, we're here for you. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Courtney Hollis

August 6, 2024

5  out of  5
rating by Courtney Hollis
"Bryann was easy to work with, answered all of my questions and made the insurance process understandable! 10/10 recommend"
We responded:
"Hey Courtney, thanks a bunch for the awesome review! I'm glad Bryann could make the insurance process easy and understandable for you. If you ever have more questions or need assistance, we're here to help! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Kevin Hollis

August 5, 2024

5  out of  5
rating by Kevin Hollis
"Bryann answered all my questions and was a great help."
We responded:
"Kevin, I'm so glad Bryann could help you out and answer all your questions! If you need anything else, feel free to reach out anytime. Thanks for the awesome review! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Jana WElls

July 26, 2024

5  out of  5
rating by Jana WElls
"I have to say when I switched to State Farm was one of the smartest things I could do. I had been with another provider for about 3 years, and it was the worst and very expensive. Now my insurance premiums have gone down so I can now afford to have life insurance. Thank you so much for all y’all’s help with switching. Have a great day"
We responded:
"Hey Jana, I'm so happy you made the switch to State Farm and that you're satisfied with the lower premiums! It's great to know that you can now afford life insurance too. Thanks for sharing your experience and for your kind words. If you ever need anything else, feel free to reach out. Have an awesome day! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Sam I am

July 26, 2024

5  out of  5
rating by Sam I am
"I'm glad to joined with state farm insurance especially Ryan is my good agent. Thanks"
We responded:
"Hey Sam, I'm so glad you joined State Farm Insurance! It's awesome to hear that you're happy with our service, and I'm especially grateful for your kind words about me. If you ever need anything, don't hesitate to reach out! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Debra Reed

July 12, 2024

5  out of  5
rating by Debra Reed
"My experience with Jonathan London in getting Auto Insurance for my two vehicles went extremely well. It was done quick and easy and I am pleased with the new plan that I have!"
We responded:
"Debra, I'm ecstatic to hear that Jonathan provided you with a quick and easy experience while setting up auto insurance for your vehicles. I'm glad you're satisfied with your new plan! If you ever need assistance in the future, feel free to reach out. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Ryan Jones

June 25, 2024

5  out of  5
rating by Ryan Jones
"With the amount of money I was able to save from buying home and auto from a very helpful Jared Matzke, I can now make my child support payments and see my kids again. This man is really doing Gods work."
We responded:
"Ryan, thank you for your kind comments for our team! We are glad to hear that Jared was able to help you save money on your home and auto insurance! It's heartwarming to know that you can now prioritize your child support payments and spend more time with your kids. Thank you for choosing us as your insurance provider! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Jake Kasperbauer

June 25, 2024

5  out of  5
rating by Jake Kasperbauer
"Jared Matzke is the man! He helped me get better coverage at a cheaper price on my truck! 10/10 would recommend!"
We responded:
"Thank you for the wonderful review, Jake! We appreciate you for leaving us a shoutout, and for the praise for Jared's assistance to ensure you better coverage and overall cost savings on your auto insurance needs. Our office is here for you whenever you need us, and is grateful for the opportunity to help you protect what matters most! - Ryan McDonald - State Farm Insurance Agent"
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Virginia Jackson

May 23, 2024

5  out of  5
rating by Virginia Jackson
"I’m so glad Shanice called me today!!! I was paying a lot for car insurance. I’m glad I gave her the opportunity to save me money on car insurance and I could kick my own butt for paying that kind of money all these yrs and today I’m saving with State Farm !!! Thanks again Shanice I’m one happy lady today😀😀😀😀😀"
We responded:
"Hi Virginia, I cannot tell you how happy I am that we were able to help save you all of that money! Shanice is amazing what she does, and thank you for giving her a chance to prove that to you! Thank you again, Ryan McDonald"
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David Wolfert

May 22, 2024

5  out of  5
rating by David Wolfert
"They made getting insurance enjoyable. They were very professional, polite and friendly, answering all my questions and offered me a very good deal bundling my car and home insurance. I had a super experience."
We responded:
"David, we are thrilled you had a super experience with us! We're pleased to hear you found our team professional, polite, and friendly while answering all your questions. It's great that we could offer you a very good deal on bundling your auto and home insurance. We're grateful for your positive feedback and look forward to assisting you in the future! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Angel B.

April 23, 2024

5  out of  5
rating by Angel B.
"Clayton is a great representative, very responsive, great customer service and the ability to have patience and answer all of my questions leave me feeling reassured that I chose the right agent for my auto and home insurance needs."
We responded:
"Angel, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Clayton was able to do that for your auto and home insurance policies! We are thankful for your trust in our office to help secure what matters most. - Ryan McDonald - State Farm Insurance Agent"
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Morgan Jones

April 8, 2024

5  out of  5
rating by Morgan Jones
"Clayton was extremely nice and helpful! My insurance went down $50 a month switching to State Farm!"
We responded:
"Thank you for the positive feedback, Morgan! I'm delighted to hear that Clayton provided you with excellent service and helped you save on your insurance. We're here for all your insurance needs whenever you need us! - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Nishit Desai

April 4, 2024

5  out of  5
rating by Nishit Desai
"Jared was able to help me with auto and home policy and reduce the rates and provide great coverage options"
We responded:
"Nishit, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! Providing great coverage options and reducing rates for your auto and home policies is what we aim for. We're delighted you had a positive experience and look forward to assisting you in the future! Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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Dallas Bell

March 12, 2024

5  out of  5
rating by Dallas Bell
"Braylee was a pleasure to work with. Responsive and helpful."
We responded:
"Dallas, we are delighted to hear that Braylee provided you with responsive and helpful service. Our team works hard to ensure our clients receive top-notch assistance, and we appreciate your positive feedback. Thank you for choosing us to meet your insurance needs. - Ryan McDonald - State Farm Insurance Agent, Brock, TX"
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DOCK WILLIAMS

March 4, 2024

5  out of  5
rating by DOCK WILLIAMS
"Was so very helpful. Took care of what I needed and was so nice and polite. Even went the extra to save me some money. I really appreciate the help."
We responded:
"Dock, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Butch Hall

February 7, 2024

5  out of  5
rating by Butch Hall
"Have been a client of Ryan's since our previous SF Agent retired. Bought a new (to me) car yesterday. Called in to get it on the policy and get an insurance card. Spoke with Shaula Coalson. WOW, not only did she get it added to our policy, but she had the insurance card in my email inbox in lightening time!!! I know who I'll be calling next time I need something State Farm related. Good hire Ryan, very good hire!"
We responded:
"Thank you, Butch, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Shaula, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Cyndee Neal

February 5, 2024

5  out of  5
rating by Cyndee Neal
"Braylee is amazing, no pressure, quick quotes. I got the insurance coverage with in minutes after discussing my wants and needs. I recommend giving her a call"
We responded:
"Thank you for your feedback, Cyndee! Braylee always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Lane Southern

February 1, 2024

5  out of  5
rating by Lane Southern
"Braylee was great to deal with and got my insurance set up. Everything went smooth"
We responded:
"Lane, thank you for the positive review. Braylee is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
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Steve Morris

January 29, 2024

5  out of  5
rating by Steve Morris
"we reworked my entire policy, great job"
We responded:
"Thank you for the five-stars, Steve! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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J Thompson

January 25, 2024

5  out of  5
rating by J Thompson
"Great customer service."
We responded:
"J, thank you for the positive rating! Our team values your confidence in us to handle your insurance policies."